Shipping policy

Effective Date: August 3, 2026

Thank you for shopping with STYLOMENS. We are committed to delivering your orders safely, securely, and on time. Please read our Shipping Policy to understand how your order will be processed and delivered.

1. Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During festivals, sales, or other peak periods, processing times may be slightly longer. We appreciate your patience.

2. Delivery Time

Estimated delivery timelines are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days

Please note that delivery times are estimates and may vary depending on your location, courier partner availability, and unforeseen circumstances.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.
We may offer Free Shipping on selected products, order values, or promotional campaigns.
Any applicable shipping charges are non-refundable unless the return is due to our error.

4. Order Tracking

Once your order has been shipped, you will receive a shipment confirmation via Email, SMS, or WhatsApp (where available), including a tracking number and tracking link.

You can use the tracking details to monitor the status of your shipment.

5. Delivery Attempts

Our courier partners will make delivery attempts to the shipping address provided during checkout.

If delivery cannot be completed due to:

Incorrect or incomplete address
Customer unavailability
Refusal to accept the package
Incorrect contact information

the package may be returned to us. Additional shipping charges may apply for re-delivery.

6. Delayed Deliveries

While we make every effort to deliver your order on time, delays may occur due to circumstances beyond our control, including:

Severe weather conditions
Public holidays
Natural disasters
Transportation disruptions
Government restrictions
Courier partner delays
Other unforeseen events

In such cases, we appreciate your patience and understanding.

7. Incorrect Shipping Information

Please ensure that your shipping address, phone number, and other contact details are accurate before placing your order.

STYLOMENS is not responsible for delays, failed deliveries, or additional shipping costs resulting from incorrect or incomplete information provided by the customer.

8. Damaged, Lost, or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.

To help us resolve the issue quickly, please provide:

Order Number
Clear photographs of the product
Photos of the packaging
A brief description of the issue

After verification, we will arrange an appropriate resolution, which may include a replacement, refund, or other suitable remedy.

9. Service Area

We currently deliver to most locations across India.

If your location is not serviceable, we will notify you promptly. If payment has already been received, a full refund will be processed to your original payment method.